Privacy Policy
This policy explains how US Cash Homebuyer, LLC collects, uses, and protects the information you share with us. We take your privacy seriously.
Plain-English Summary: We collect your contact and property information only to make you a cash offer on your home. We do not sell your data. You can opt out of communications at any time by replying STOP to any text or contacting us directly.
01 Information We Collect
When you interact with US Cash Homebuyer, LLC through our website, forms, phone calls, or text messages, we may collect the following types of information:
Information You Provide Directly
- Full name
- Phone number (mobile and/or landline)
- Email address
- Property address and details (condition, situation, reason for selling)
- Any additional information you choose to share during conversations
Information Collected Automatically
- IP address and browser type
- Pages visited and time spent on our website
- Referring website or source (e.g., Google search, direct link)
- Device type and operating system
We collect only what is necessary to evaluate your property and provide you with a fair cash offer.
02 How We Use Your Information
Information you provide is used exclusively to operate our home buying business and serve you. Specifically, we use your information to:
- Contact you to discuss your property and situation
- Prepare and present a fair cash offer on your home
- Communicate with you via phone, email, and SMS/text message
- Schedule property walkthroughs or calls at your request
- Send appointment confirmations and transaction-related updates
- Improve our website and services based on usage patterns
- Comply with applicable laws and regulations
We do not use your information for third-party advertising, and we do not sell or rent your personal data to any outside parties.
03 SMS & Text Messaging
TCPA Notice: By submitting a form on our website and checking the consent box, you expressly consent to receive marketing and informational text messages from US Cash Homebuyer, LLC at the phone number you provided. Message and data rates may apply.
What We Send
- Confirmation that we received your inquiry
- Updates on your cash offer or transaction status
- Appointment reminders and scheduling messages
- Follow-up messages related to your property or situation
- Marketing messages about our home buying services
Message Frequency
Message frequency varies depending on your inquiry and transaction stage. You may receive up to 5–10 messages related to an active inquiry.
How to Opt Out
You may opt out of SMS communications at any time by replying STOP to any text message you receive from us. After opting out, you will receive one final confirmation message. To re-subscribe, reply START.
For help, reply HELP or contact us at [email protected] or 937-807-4330.
Opting out of SMS does not remove you from all communications. We may still contact you by phone or email regarding active transactions unless you also request removal from those channels.
05 Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. Our CRM platform (GoHighLevel) uses industry-standard encryption and access controls.
However, no method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. If you believe your information has been compromised, please contact us immediately.
06 Your Rights
Depending on your state of residence, you may have certain rights regarding your personal information, including:
- Access: Request a copy of the personal information we hold about you
- Correction: Request that we correct inaccurate or incomplete information
- Deletion: Request that we delete your personal information, subject to legal obligations
- Opt-Out: Opt out of marketing communications at any time
- Portability: Request a copy of your data in a portable format where applicable
To exercise any of these rights, contact us using the information in the Contact section below. We will respond to verified requests within 30 days.
08 Children's Privacy
Our services are intended for adults aged 18 and older who own or have authority over real property. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that we have collected information from a minor, we will delete it promptly.
09 Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. When we do, we will update the "Last Updated" date at the top of this page.
We encourage you to review this policy periodically. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.
10 Contact Us
If you have questions about this Privacy Policy, want to exercise your rights, or need to report a concern, please reach out:
US Cash Homebuyer, LLC
We're available Monday through Sunday, 8:00 AM – 8:00 PM EST.
We help homeowners sell on their terms — fast, fair, and without the hassle. Serving Ohio and expanding nationally.
Mon – Sun: 8:00 AM – 8:00 PM EST